In the highly unlikely event of you not being 100% satisfied with your Nordic Lifting purchase, you are eligible for a full refund. However we do urge you to get in touch with our customer support first at email@example.com.
If you have made your mind up about your return – make sure the product is in its original condition and packaging. We cannot accept damaged or heavily worn items.
How much time do I have to make a return?
Your Nordic Lifting products are eligible for a return within 30 days of purchase.
Is the original packaging required?
Yes, all products must be returned together with their original packaging. Failing to do so will result in a 10$ fee.
Can I return a product after I have finished using it?
We cannot accept returns for used items. You may only return an item within 30 days of purchasing it.
Will return shipping carry an additional fee?
Customers within the US will only be charged for the return shipping fees. International customers are responsible for shipping both ways.
What if my received item is defective?
On the off chance where your Nordic Lifting item arrives damaged or defective, please do not hesitate to contact us at firstname.lastname@example.org.
We will resolve any issues that occur ASAP.
How long will I have to wait to receive my refund?
The return process usually takes anywhere from 1 to 3 days to complete.
Received a faulty product? Need additional instructions on how to use your purchase? Or perhaps you just want to say "Thank you!".
Get in touch with us at email@example.com - we're always here to help!
Q: How do I wash the lifting straps?
A: Soak them in water with detergent and rinse them then letting them air dry. After that, you can spray them down with some fabric conditioner to make them smell better if there are odor issues. Rinsing is probably a safer option and will leave you with a longer lifespan of the product. And lastly, try not to wash the lifting straps too often as this can wear them out quickly.
Q: Is it possible to order my choice of colors?
A: No, we can't physically repack our orders due to this since third party fulfilment center is in charge of our inventory and order handling.
Q: Why can I easily rip the neoprene padding?
A: Most of our customers prefer to use them without the neoprene padding to fit their wrist perfectly and have a better grip with the barbells.