Refund & Return Policy

30-day returns: If you're not happy with your order, you can return it within 30 days of delivery for a refund or exchange.

Condition: Items should be unused and in their original packaging. If the original packaging is missing, a $10 fee is deducted from your refund.

How to return: Email support@nordiclifting.com or message us on live chat with your order number, and we'll send you return instructions. Return shipping is paid by the customer.

Refunds: Once your return arrives and is checked, we process it within 1 to 3 business days. The refund goes back to your original payment method. Your bank may take a few extra days to show it.

Damaged or wrong items: If your order arrives damaged or isn't what you ordered, contact us within 7 days of delivery with a photo, and we'll make it right at no cost to you.

Warranty: Every product comes with a 1-year warranty against manufacturing defects. Contact us with your order number and a short description or photo of the problem.

Questions: Reach us any time at support@nordiclifting.com or through live chat.